Privacy policy
Data Protection
This data protection notice describes how MSI e-Shop ("MSI") collects and processes your personal data in MSI e-Shop. By using the web pages of MSI e-Shop, you agree to the practices described in this data protection notice.
What personal customer information does MSI collect?
We collect your personal information to offer and continuously improve our products and services. These are the types of personal information we collect:
1. Information you provide us: We receive and store any information you provide us in relation to the MSI e-Shop. You can choose not to provide certain information, but then you may not be able to receive many of our MSI services.
2. Automatic information: We collect and store automatically certain types of information about your use of the MSI e-Shop, including information about your interaction with the content and services available through the MSI e-Shop. Like many other websites, we use "cookies" and other unique identifiers, and we receive certain types of information when your web browser or device accesses the MSI e-Shop and other content provided by or on behalf of MSI on other websites that will be provided.
3. Information from other sources: We may receive information about you from other sources, such as: B. updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily.
How does MSI use your personal data?
We use your personal information to operate, provide, develop, and improve the products and services we offer to our customers. These purposes include:
1. Purchase and delivery of products and services. We use your personal data to accept and process orders, deliver products, process payments, and communicate with you regarding orders, products, and promotional offers.
2. Deployment, troubleshooting, and improvement of MSI e-Shop. We use your personal information to provide functionality, analyze performance, troubleshoot errors, and improve the usability and effectiveness of MSI e-Shop and related services.
3. Recommendations and personalization. We use your personal information to recommend features, products, and services that may be of interest to you, to determine your preferences, and to personalize the MSI e-Shop for you.
4. Compliance with legal obligations. In certain cases, we collect and use your personal data because we are legally required to do so.
5. Communications. We use your personal data to communicate with you regarding the MSI e-Shop through various channels (e.g., by phone, email, or chat).
6. Advertising. We use your personal data to display interest-based advertising about features, products, and services that may be of interest to you. We do not use information that personally identifies you to display interest-based ads.
7. Prevention of fraud and credit risks. We use personal information to prevent and detect fraud and abuse, to protect the security of our customers, MSI, and others.
Email advertising with newsletter subscription
If you subscribe to our newsletter, we will use the necessary data for this purpose or provided separately by you to send you our newsletter regularly by email based on your consent in accordance with Article 6, paragraph 1, sentence 1, letter a GDPR.
You can unsubscribe from the newsletter at any time and can do so by sending a message to the contact option described below or through a link provided for this purpose in the newsletter. Once the subscription is canceled, we will delete your email address, unless you have explicitly consented to the subsequent use of your data or we reserve the right to use your data beyond what is permitted by law and what we inform you about in this statement.
What happens to cookies and other identifiers?
We use cookies and other identifiers so that our systems can recognize your browser or device and provide and improve the MSI e-Shop. For more information about cookies and how we use them, please read our Cookie Notice.
Cookies
We use cookies, pixels, and other technologies (collectively referred to as "cookies") to recognize your browser or device, learn about your interests, offer you essential features and services, and for other purposes, such as:
* Recognizing you when you register to use our services. This allows us to offer you product recommendations, display personalized content, and recognize you as a member of ICM.
* Recording your specific preferences. This allows us to take into account your preferences, for example, whether you want to see interest-based ads or not. You can configure your preferences through homepage.
* Keeping a record of the items stored in your shopping cart.
* Conducting exams and diagnostics to improve the content, products, and services of the MSI e-Shop.
* Preventing fraudulent activities.
* Improving security.
* Offering relevant content for your interests, including ads, on MSI websites and third-party websites.
* Reports. This allows us to measure and analyze the performance of our services.
* The cookies of the MSI e-Shop allow you to use some of the essential features of the MSI e-Shop. For example, if you block or reject our cookies in any other way, you will not be able to add items to your shopping cart, check out, or use the products and services of the MSI e-Shop that require registration.
Authorized third parties may also install cookies when you interact with the MSI e-Shop. These third parties include search engines, measurement and analysis providers, social networks, and advertising companies. Third parties use cookies when they offer content, including ads, that are relevant to your interests, to measure the effectiveness of their ads, and to provide services on behalf of MSI.
You can manage the cookies of your browser through the browser settings. The Help function of most browsers will tell you how to prevent your browser from accepting new cookies, how to receive a notification when you receive a new cookie, how to block cookies, and when cookies expire. If you block all cookies in your browser, neither we nor third parties will transmit cookies to your browser. However, if you do this, you may need to manually adjust some parameters each time you visit a website, and some functions and services may not work.
Does MSI share your personal information?
Customer information is an important part of our business. However, it is not part of our business to sell personal customer information to third parties. We only share your personal information as described below and only with our parent company, Micro Star Int'l, Co., Ltd., or with subsidiaries controlled by our parent company that are subject to this Privacy Policy or that employ practices that protect your information at least as much as those described in this Privacy Policy.
Third-party service providers: We contract with other companies and individuals to perform functions on our behalf. Examples include package delivery, postal and email sending, removal of duplicate information from customer lists, data analysis, marketing assistance, provision of search results and links (including paid lists and links), payment processing, content sending, credit risk evaluation and management, and customer service. These third-party service providers have access to the personal information they need to perform their functions, but they are not authorized to use it for any other purpose.
Except as indicated above, you will be notified when your personal information may be disclosed to third parties. In these cases, you have the opportunity to decide not to share the information.
Data Processing by Mondu
When you select a Mondu payment method, your data will be processed by Mondu as an independent data controller. Mondu processes your data to conduct identity and credit checks, assess payment eligibility, process payments, and fulfill its contractual obligations.
For detailed information about how Mondu processes your data, which Mondu entity processes your data, the purposes of processing, data recipients, retention periods, and your data protection rights, please review Mondu’s Privacy Information for Buyers.
Can children use the MSI e-Shop?
MSI does not sell products to children. If you are under 18 years old, you can only use the MSI e-Shop with the participation of a parent or legal guardian. We do not consciously collect personal information from children under 13 years old without the consent of a parent or guardian.
Examples of collected information
Information you provide us when using the MSI e-Shop. You provide us with information when:
* You search for or purchase products or services in our stores;
* You add or remove an item from your shopping cart or place an order through the MSI services or use them;
* You download, transmit, display, or use any content on a device or through a service or application on a device;
* You provide information in your account (or your accounts if you have used more than one email address or mobile phone number when purchasing from us) or in your profile;
* You load your contacts;
* You communicate with us by phone, email, or other means;
* You fill out a questionnaire, a support request, or a contest participation form;
* You write or rate reviews;
* You use product availability notifications, such as: B. Notifications when products can be ordered.
As a result of these actions, you may provide us with information such as:
* Identifying data such as your name, address, and phone numbers;
* Payment data;
* Your age;
* Your location;
* Your IP address;
* People, addresses, and phone numbers listed in your addresses;
* Email addresses of your friends and other people;
* Content of comments and emails you send us;
* Personal description and photo in your profile;
* Identification and identity documents, including social security numbers and driver's license numbers;
* Credit history information.
Automatically collected information
Some examples of information we collect and analyze are:
* The Internet Protocol (IP) address used to connect your computer to the Internet;
* Username, email address, and password;
* The location of your device or computer;
* Information about how you interact with the content, for example, B. Content downloads, transmissions, viewing details, including duration and number of simultaneous transmissions and downloads, and network details for transmission and download quality, including information about your Internet service provider;
* Information about the device, for example, B. when a device is in use, application usage, connection data, and any error or failed event;
* The version and time zone;
* Previous purchases and content usage, which we sometimes aggregate with similar information from other customers to create elements such as best-sellers;
* The complete click flow of the Uniform Resource Locator (URL) to, through, and from our websites, including the date and time; the products and content you have viewed or searched for; page response times, download errors, visit duration to certain pages, and information about interaction with the page (e.g., scrolling, clicks, and mouseovers);
* Phone numbers you used to call our customer service.
We may also use device identifiers, cookies, and other technologies on devices, applications, and our websites to collect information about navigation, usage, or other technical information.
Information you can access
Examples of information you can access through the ICM services:
Status of recent orders (including subscriptions);
Your complete order history;
Identifiable personal information (including name, email, password, and address book);
Payment settings (including credit card data and voucher and gift card balances);
Email notification settings;
Recommendations and products you have recently viewed, which are the basis for the recommendations;
Shopping lists;
Your content, devices, services, and related settings, as well as your communication and personalized advertising preferences;
Content you have recently viewed;
Your profile (including product reviews, recommendations, reminders, and personal profile).
Compatible browsers
To ensure that you continue to enjoy a great shopping experience, we periodically update the security certificates of our website to reflect new SSL standards.
To continue using the MSI e-Shop, you must install a compatible browser and ensure that you always use the latest version. To install or update a compatible browser, visit one of the browser websites:
* Apple Safari
* Google Chrome
* Microsoft Internet Explorer
* Microsoft Edge
* Mozilla Firefox
* Opera
How to determine if an email, phone call, text message, or webpage comes from MSI
MSI emails, text messages, or phone calls will never ask for your personal information. If you receive a suspicious message, here are some tips to determine if it comes from the MSI e-Shop:
MSI will never send you an unsolicited message asking you to provide confidential personal information, such as your social security number, tax ID number, bank account number, credit card information, password questions, such as your mother's maiden name, or your password.
MSI will never ask you to make a payment outside of our website and will never ask for remote access to your device. If you receive a suspicious or fraudulent message, do not provide any personal data and report it immediately.
If you receive a suspicious or fraudulent message, do not provide any personal data and report it immediately.
Important - Phone calls:
Although some MSI departments make outgoing calls to customers, MSI will never ask you to reveal or provide sensitive personal information for verification purposes, nor will it offer you a refund if you do not expect it.
Data transfer to shipping service providers
If you have given us your explicit consent to do so during or after your order, we will transmit your email address and phone number to the selected shipping service provider in accordance with Article 6, paragraph 1, sentence 1, letter a GDPR, so that they can contact you for notification or coordination of delivery.
The consent can be revoked at any time by sending a message to the contact option described below or directly to the shipping service provider at the contact address indicated below. After revocation, we will delete the data you provided for this purpose, unless you have explicitly consented to the subsequent use of your data or we reserve the right to use your data beyond what is permitted by law and what we inform you about in this statement.
**UPS Europe SA**
**Data Protection Authority**
Ave Ariane 5
Brussels, B-1200
Belgium
Support - UPS
Data Protection Notice - SAI
**DPD (Nederland) BV**,
a limited liability company established under the laws of the Netherlands, with its registered office in (5688 HA) Oirschot, Westfields 1410 (hereinafter: DPD or Service Provider), legally represented by its CCO, Martijn Kleij.
Support - DPD
Data Protection Notice - DPD
Information about the data controllers
There are several MSI companies that act as data controllers for the purposes of this Privacy Policy.
For the purposes of this policy, the relevant data controllers are:
*Data Controller Company
*Micro-Star**
*MHK International Co., Ltd.
*MSI Germany
*Contact Data
*International Co., Ltd.
*Data Protection Officer
You can contact our data protection officer through the contact data mentioned above.